Operations Planning and Change Coordinator

Overview

Unite Students is looking for an Operations Planning and Change Lead to join our thriving Operations team to lead planning, governance and stakeholder engagement for ops business as usual, ops change and maintenance of the operations cycle. This role focuses on incremental improvements and operational updates outside major programmes, which are managed by the Project Management Office (PMO) and senior change leadership. You’ll ensure central processes, tools and communication mechanisms enable smooth delivery of the operations cycle and continuous improvement. All work must align with the Ways of Operations Strategy, overall business strategy, Operations KPIs and resident feedback.

Note: this role does not require formal change management certification; it’s about practical delivery rather than specialist methodologies.

What You’ll Be Doing

• Own the Operations Calendar and Planner as the single source of truth for operational activitie...