Operations Process Standardization Manager/Supervisor

Operations Process Standardization Analyst

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About SwiftX

SwiftX Inc. is a U.S.-based last-mile delivery company committed to redefining efficiency and reliability in logistics. We leverage data-driven insights to optimize delivery operations, enhance customer satisfaction, and support the growth of our delivery service provider (DSP) network across the nation.

Description

The Operations Process Standardization Analyst is responsible for designing, documenting, and continuously improving Standard Operating Procedures (SOPs) across SwiftX’s delivery network. This role sits within the Operations Center and serves as the central owner of operational standards, ensuring consistency, quality, and scalability. The position translates performance data and operational insights into clear, executable procedures that drive reliable execution ac...