Job Description
Operations Senior Manager – Enterprise Print & Distribution (Hyderabad)
Position Overview
The Operations Senior Manager leads the day-to-day operations of the Hyderabad Enterprise Print & Distribution teams, ensuring requests are completed promptly and accurately while driving productivity, efficiency, and quality outcomes. As the face of the team within HIH, this leader sets the example and tone for professional conduct, collaboration, and accountability, actively cultivating strong relationships between the Hyderabad and Stateside teams. The role establishes and monitors performance metrics, analyzes operational and process efficiencies, and provides clear status reporting to both internal and external leadership. In addition to steady-state delivery, the manager coordinates EPD readiness and go-live/post-go-live support using a collaborative operating model that emphasizes proactive risk identification, strong communication cadence...
Position Overview
The Operations Senior Manager leads the day-to-day operations of the Hyderabad Enterprise Print & Distribution teams, ensuring requests are completed promptly and accurately while driving productivity, efficiency, and quality outcomes. As the face of the team within HIH, this leader sets the example and tone for professional conduct, collaboration, and accountability, actively cultivating strong relationships between the Hyderabad and Stateside teams. The role establishes and monitors performance metrics, analyzes operational and process efficiencies, and provides clear status reporting to both internal and external leadership. In addition to steady-state delivery, the manager coordinates EPD readiness and go-live/post-go-live support using a collaborative operating model that emphasizes proactive risk identification, strong communication cadence...
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