Job Description

What you’ll be doing

:
  • Identify and launch productivity improvements; manage reporting strategies and processes
  • Produce and iterate on reporting and analysis for service level and productivity metrics
  • Diagnose and remedy inefficiencies in staff schedules and shift patterns; leverage findings to promote broader strategic initiatives for the team
  • Promote balance in supply/demand through effective workforce management practices
  • Collaborate with Budget team for personnel needs forecasting 
  • Work with clinical managers and leaders to understand best practice, and align clinical team needs with operational requirements
  • Identify trends and deep dive into team data to improve team performance and to create accountability/visibility across the team
  • Support the development of strategic plans, goals, and objectives that align with core areas of focus
  • Understand how SLAs impact the business and work with key stakeholders to ...

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