Operations & Settlement Coordinator (Remote | Contractor)

One of our trusted consulting partners is recruiting for the following role:

Hiring: Operations & Settlement Coordinator (Remote – Colombia)

Are you a highly organized operations professional who thrives on structure, accuracy, and fast execution?

This is a great opportunity to support a growing U.S. operation by ensuring day‑to‑day continuity across fleet maintenance coordination, contractor service validation for billing, and daily route close‑outs.

If you’re detail‑obsessed, analytical, and strong at coordinating multiple stakeholders remotely—this role is for you.

As a key operational support partner, you will:

Fleet Maintenance Coordination

• Maintain a preventive/corrective maintenance calendar per truck (inspections, mileage tracking, oil changes, scheduled services).
• Coordinate appointments with vendors/shops and confirm truck availability to minimize downtime.
• Track completion, documentation, and upcoming milestones (dates/odometer updates, when applicable).
• Communicate status updates and timelines to contractors/operations.
• Serve as the first point of contact for contractor questions related to settlements and payments.
• Validate completed services in DispatchTrack (or designated system) to support accurate billing/payment processing.
• Resolve discrepancies by identifying gaps, requesting clarifications, and documenting corrections with supporting evidence.

Daily Route Close‑Out & Reporting

• Prepare and submit daily route close‑out reports (completed services, documentation, incidents, key notes).
• Review work order notes for completeness and request additional detail when needed (minimum "acceptable notes" standard).
• Maintain a recurring‑issues log (missing notes/support, variances) and propose process improvements.
• Create/update checklists and templates (close‑out, note standards, payment validation).
• Produce simple trend reports (common errors, incident trends, close‑out cycle times, etc.).
• 2–4 years experience in operations/logistics coordination, service coordination, dispatch, or operations back‑office roles.
• Advanced English (C1/C2)
• Experience supporting remote teams/contractors and documentation‑heavy workflows (traceability‑driven).
• Preferred: experience coordinating vendors, maintenance, and/or assets (fleet/equipment).

⏰ Availability Required: U.S. (GMT‑4) 10:00 AM – 7:00 PM (Mon–Fri)

️ Occasional Saturdays may be required depending on operational needs

Compensation: Paid in USD (based on experience and fit)

We are sharing this opportunity to support visibility and connect great talent with our partner’s client. This is not a hiring process managed by our team directly.