Operations Site Supervisor

Role Overview

You are the primary leader on the ground. Your mission is to coordinate a team of Service Personnel to ensure all physical IT tasks are completed on time while maintaining high standards for safety, documentation, and team conduct.

1. People Management & Leadership

• Daily Coordination: Assign daily tasks and manage team rosters to ensure full coverage across all shifts.
• Professional Conduct: Ensure all personnel follow guidelines, wear proper IDs, and behave professionally on-site.
• Performance Tracking: Monitor the speed and quality of work done by the executives.
• Grievance Handling: Listen to team concerns and resolve internal personnel issues before they escalate.

2. Conflict & Escalation Management

• Conflict Resolution: Act as a mediator to settle any disputes between team members or between your team and ...