Operations Specialist (1 Year Contract)

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Job Profile Summary:
In this role, you will process new insurance proposals according to the set guidelines and stipulated rules & regulations. As part of this dynamic role, you will work closely with internal and external stakeholders to deliver works in accordance to the set service standard and quality.

Job Description:
• To process new insurance proposals according to the set guidelines and stipulated rules & regulations and deliver in accordance to the set service standard and quality.
• Ability to appreciate risk management for the new business admin role
• Process a customer request end to end.
• Perform policy reviews, assess and make sound judgement.
• Provide support and services to Financial Consultants on new business matters.
• Be involved in adhoc projects.

Who we are looking for:
Competencies & Personal Traits
• Knowledge of insurance laws & regulations
• Good understanding of insurance products
• Customer-oriented, with good interpersonal and communication skills
• Confident in problem solving and decision making
• Possesses project management skills
• Proficiency in MS Office

Working Experience
• 2 years of experience
• Prior experience in the insurance industry will be an advantage