Job Description
The Operations Specialist serves as a key member of Northwest Ambulance’s Operations Center, responsible for maintaining real-time situational awareness of fleet activity, staffing levels, and transport demand. This role supports operational decision-making by monitoring vehicle response, coordinating communications, tracking resources, and providing timely information to supervisors to ensure safe, efficient, and effective patient transport operations.
Key Responsibilities:
Operations & Command Support
Monitor and maintain real-time operational displays reflecting vehicle locations, response - status, staffing levels, and transport call volume
Providing continuous situational awareness during assigned shifts
Act as a communications and coordination hub between field units, dispatch, supervisors, and management
Other Essential Duties
Track,...
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