Operations Specialist (Hybrid, PHILIPPINES)

The Operations Specialist is responsible for conducting accurate individual verification of the details provided by the candidate with the respective source (entities or institutions) in a timely manner within the agreed Service Level Agreement. The Operations Associate is responsible for updating the system on the status of the verifications conducted, including uploading the necessary documents related to the verification activity. The Operations Associate will also do all the necessary candidate chasing attempts to obtain necessary information/documents/requirements within client SLA and complete check verification.

Responsibilities:

• Initiate checks in the GCM pool within 24‑48 HRS from check order date
• Complete verification requirements, close off checks and update/follow‑up check on a timely manner
• Develop and maintain good relationship with the Human Resource/Supervisor and Education/Professional POCs coordinating in most respectf...