Job Description

A fast-growing ag-tech company in Kitchener seeks an Operations Specialist II to enhance operational workflows, manage SLAs, and support service efforts in Brazil. The ideal candidate will have a Bachelor's degree in a related field and 4+ years of experience in operations or service support management. Responsibilities include triaging work orders, monitoring KPIs, and leading process optimization. The role entails three days a week in-office and offers a competitive salary and benefits in a collaborative hybrid environment.
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