Operations Specialist

Job Title: Operations Specialist

Position Type: Full-Time, Remote

Working Hours: US Hours

About the Role:

At Pavago, One of Our client is seeking an Operations Specialist to manage and execute day-to-day workforce operations on a live scheduling platform. This role sits at the core of the business and is responsible for ensuring shifts are filled, workers are activated, and clients experience seamless execution.

This is not a traditional admin or support role. You will oversee the full shift lifecycle from onboarding professionals to handling real-time attendance issues and last-minute changes. The Operations Specialist plays a critical role in maintaining service quality, reliability, and trust between HireApp, its clients, and its workforce.

Responsibilities

• Own and manage the end-to-end shift fulfillment process.
• Respond quickly to incoming client shift requests and ensure timel...