Job Description

Position: Operations Specialist

Location: Mumbai, Marol

Salary: Up to 5.5 LPA


Roles & Responsibilities:

  • Support end-to-end program execution including scheduling, tracking, reporting, and learner communication.
  • Gather, document, and share detailed product requirements with relevant teams.
  • Coordinate with internal teams, faculty, and external partners to meet timelines and ensure accurate content delivery.
  • Design and manage training programs for new product features, updates, and launches.
  • Plan and execute User Acceptance Testing (UAT), monitor performance insights, and recommend improvements.
  • Act as the first point of contact for learners/stakeholders to resolve queries.
  • Prepare weekly/status reports and maintain detailed project documentation.


Key Skills / Requirements:

  • Strong coordination and communication skills.
  • Ex...

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