Operations / SRE Engineering Manager (Production Support)

Job Title: Operations / SRE Engineering Manager (Production Support)

Location: India Hybrid Pan India

Experience: 8+ Years

About the Role:

We are seeking a seasoned SRE Engineering Manager to lead our critical Production Support and Site Reliability function. You will be responsible for the reliability, performance, and operational excellence of our customer-facing platforms. You will manage a talented team of SREs, drive incident management processes, and collaborate with development teams to build more resilient systems from the ground up.

Key Responsibilities:

• Lead, mentor, and grow a team of Site Reliability Engineers focused on production support.
• Own the end-to-end incident management process, including major incident response, communication, and post-mortem (blameless RCA).
• Define, measure, and report on Service Level Indi...