Operations Supervisor

Overview

Lead people. Drive performance. Deliver exceptional service.

Ready to step into a hands-on leadership role where your decisions make a real impact? Join Grace as an Operations Supervisor and play a key role in delivering service excellence across our branch operations.

About the role

As Operations Supervisor, you’ll lead day-to-day operations, ensuring people, vehicles and resources are aligned to meet customer expectations, KPIs and safety standards. You’ll bring your operational experience to the table and build on it with the systems, tools and support we provide.

Working closely with branch leadership, sales and admin teams, you’ll keep operations running smoothly, safely and cost-effectively.

Key responsibilities

• Lead and manage operational staff to deliver consistent, high-quality service
• Coordinate labour, fleet and resources to meet service and performance targets
• Monito...