Operations Supervisor

You belong at Day & Ross. 

Operations Supervisor 

Full-time

Saint John, NB

Schedule: 1:30pm - 8:30pm

As an Operations Supervisor, supervise overall dock operations (drivers and dock), including day to day processes and procedures, to ensure safety and optimal dock performance. This position is critical to customer service and key to ensuring that on-time service requirements are being met.

How You'll Help: 

• Provide daily guidance and motivation to Dock Workers (employees and agency workers), Administration staff and Drivers (company and broker drivers) to ensure achievement of operational objectives for the terminal.
• Escalates issues of individual poor performance, inappropriate behaviour, absenteeism, etc. to the Terminal/ Operations Manager in a timely manner. 
• Communicates monthly performance stats to the team to help measure, develop and improve operational performance.
• Maintain p...