Job Description
Overview
The Operations Supervisor, Contact Centre, will be based on a full-time basis from our stunning city centre office in Leeds, with the possibility of some hybrid working upon successful completion of your probationary period.
You will lead a team of Customer Service Representatives , ensuring high quality service is always provided to our clients and customers. You will need to demonstrate excellent customer service skills and a positive, flexible attitude.
The successful candidate must have previous, demonstrable supervisory experience within a Contact Centre to be successful in this role.
Youll get the chance to follow your chosen career path anywhere in MUFG Pension & Market Services. Youll be joining a network of experienced, innovative and dedicated individuals across multiple teams and countries. There are countless opportunities to learn new skills and develop in your career and well provide the support you need to do just that.
Benefits
26 days annual ...
The Operations Supervisor, Contact Centre, will be based on a full-time basis from our stunning city centre office in Leeds, with the possibility of some hybrid working upon successful completion of your probationary period.
You will lead a team of Customer Service Representatives , ensuring high quality service is always provided to our clients and customers. You will need to demonstrate excellent customer service skills and a positive, flexible attitude.
The successful candidate must have previous, demonstrable supervisory experience within a Contact Centre to be successful in this role.
Youll get the chance to follow your chosen career path anywhere in MUFG Pension & Market Services. Youll be joining a network of experienced, innovative and dedicated individuals across multiple teams and countries. There are countless opportunities to learn new skills and develop in your career and well provide the support you need to do just that.
Benefits
26 days annual ...
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