Operations Supervisor

Operations Supervisor

American Expediting (doing business as Starship Logistics) is Canada’s premier custom transport provider. Our team are smart, creative problem‑solvers dedicated to crafting custom transport, logistics, warehousing and distribution solutions for some of the world’s most dynamic brands. We maintain a 99.3% on‑time delivery performance for mission‑critical, time‑critical shipments.

Location: Ottawa, ON, Canada.

Summary: The Operations Supervisor will manage the flow of work to ensure all shipments are efficiently processed, recovered and dispatched to meet time‑critical deadlines required by clients. Oversight includes customer service and order intake, dispatch, customer inquiries and escalations, and warehouse functionality.

Reports To: Operations Manager.

Responsibilities

• Lead and supervise a team to achieve optimal performance.
• Assist with the development and m...