Operations Supervisor - SALES and TELCO

Overview

Are you positive, motivated and ready to learn in a fast-paced environment? This is an opportunity to work in a friendly atmosphere, be recognized for your success, and make a difference. At ResultsCX, we are focused on providing exceptional customer service to our clients and making the communities we live and work in a better place to be. We expect greater of ourselves… What’s Your Greater? Come find it at ResultsCX!

What will you be doing? The Supervisor provides World-class support to the Call Center Agents and our clients’ customers, as well as consistently driving to exceed performance targets. The supervisor supports and develops RAs by providing and delivering a Best-In-Class level of coaching in areas of call center performance, customer service, technology, and professional development.

How will you make a difference?

• Directly manage team of 10 or more agents, including the provision of significant input on hir...