Job Description

Position Summary

The Operations Supervisor is responsible for supervising collections activities in one or more lines of business within a division to achieve communicated safety and operational goals and creating an environment to encourage team engagement and professional growth and development.

Key Responsibilities

  • Provides leadership to the operations team and develops team members to assist them in reaching individual goals as well as create a pipeline for advancement within Casella.
  • Oversees drivers and helpers to ensure safety and operational goals are being met.
  • Partners with the Operations Manager and Division Manager to implement tactical initiatives to drive functional excellence and goal achievement.
  • Performs all onboarding procedures with newly hired drivers to ensure an understanding of Casella’s core values.
  • Monitors and coaches the driver’s performance and behaviors, recommends trai...

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