Operations Supervisor (shift rotation)

The Operations Supervisor is responsible for overseeing the day-to-day inbound and outbound operations, ensuring timely and accurate delivery of goods while maintaining high service standards. This role includes managing manpower, ensuring compliance with safety and operational procedures, and driving efficiency within the courier network.

Key Responsibilities

• Operations Management: Monitor and manage inbound and outbound courier operations, ensuring timely receipt, sorting, and dispatch of parcels. Plan and optimize delivery routes to maximize efficiency and minimize costs. Ensure proper handling of parcels to maintain service quality and minimize damages or losses. Oversee the use of operational tools and technologies, including tracking systems and warehouse equipment. Ensure compliance of safety policies and standard operating procedures for in-hub parcel collection.
• Manpower Management: Schedule and assign daily tasks to staff, including courier...