OPERATIONS SUPERVISOR

Jobscope:

• Plan, manage, and track import/export trucking shipments using the designated software system.
• Receive and process order and shipment bookings from relevant sites.
• Assign shipments and tasks to the appropriate truckers based on availability and zones.
• Communicate effectively with drivers, cargo handlers, and other logistics personnel to ensure timely and accurate delivery.
• Ensure all customer requirements are clearly communicated to truckers to ensure full compliance and satisfaction.
• Provide prompt and proactive support to customers, keeping them informed on the status of their shipments.
• Oversee and coordinate warehouse operations to ensure the efficient movement of goods.
• Foster a positive working environment by supporting staff welfare and maintaining strong professional relationships.
• Delegate tasks effectively, leveraging staff strengths to optimize team performance.
• Develop ...