Operations Support Agent (Traffic)

Working within the Station Office team supporting reports, providing excellent customer service, accounting for equipment and start of day route allocations. Shift times are 06:00-12:30 Monday to Friday with a 30 minute break (unpaid).

We believe that our strengths come from our differences, and we actively invest in recruiting and retaining a diverse and inclusive workforce that reflects the communities we serve.

As an Operations Support Agent you be working in a fast paced environment and adhere to strict timelines.

Working hours: 30 per week

Shift: 06:00-12:30 Monday to Friday

Salary: £13.42 per hour. Premia paid for hours worked between 7pm - 10pm, and 10pm - 6am.

You will be responsible for the following :
• Answering incoming calls from customers in relation to collection requests, along with delivery queries.
• Sorting and allocating premium and distance deliveries.
• Checking and investi...