Job Description
**DESCRIPTION**
As an Operations Support Representative, you’re an integral part of ensuring Premium’s success in the field, acting as a solid line of defense in delivering quality execution for our clients.
What’s in it for you?
* Enjoy the perks of joining a St. Louis Post Dispatch Top Workplace.
* Premium-provided training to elevate your skills.
* Room to grow with Premium - we love promoting from within.
**RESPONSIBILITIES**
What will you do?
* View photos and reports uploaded from the field to ensure quality.
* Document and report any issues found.
* Provide detailed feedback to enable corrective action.
* Identify, investigate and report fraudulent submissions.
**QUALIFICATIONS**
How will you succeed?
* Communicating effectively and efficiently.
* Having a customer service mindset.
* Demonstrating your cloud-based software and Microsoft Office skills.
**During high-volume times, you may be required to work evenings and weekends....
As an Operations Support Representative, you’re an integral part of ensuring Premium’s success in the field, acting as a solid line of defense in delivering quality execution for our clients.
What’s in it for you?
* Enjoy the perks of joining a St. Louis Post Dispatch Top Workplace.
* Premium-provided training to elevate your skills.
* Room to grow with Premium - we love promoting from within.
**RESPONSIBILITIES**
What will you do?
* View photos and reports uploaded from the field to ensure quality.
* Document and report any issues found.
* Provide detailed feedback to enable corrective action.
* Identify, investigate and report fraudulent submissions.
**QUALIFICATIONS**
How will you succeed?
* Communicating effectively and efficiently.
* Having a customer service mindset.
* Demonstrating your cloud-based software and Microsoft Office skills.
**During high-volume times, you may be required to work evenings and weekends....
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