Operations Support Specialist

Job Title: Operations Support Specialist Job Summary: The Operations Support Specialist is responsible for facilitating smooth job starts, resolving issues at problematic accounts, assisting in training development, conducting operational assessments, and supporting mergers and acquisitions. This role ensures efficient and cost-effective operations while maintaining company standards and customer satisfaction. Key Responsibilities: Job Starts • Facilitate smooth and cost-efficient job starts, ensuring all aspects of the account setup are completed. o Establish communication with customers to coordinate job start-related details. o Hold weekly transition meetings with customers and 4M departments to address questions and ensure readiness. o Use the 4M Master Budget Package and Scope of Work to determine the most efficient cleaning system based on budgeted labor and specifications. o Develop job routes for each team member. o Order necessary equipment and supplies to meet Scope of Work s...