Operations Support Technician

GMV Tres Cantos, Community of Madrid, Spain

Do you want to face new challenges without giving up the stability of a highly experienced technology group? At GMV we are expanding our teams in the cyber‑security sector for the management of IT infrastructure and services. We’ll get right to the point; we'll tell you what's not on the web. If you want to know more about us go to the GMV website.

What challenge will you be taking on?

In our team, you will provide technical and functional support to service operations as part of the Cross Infrastructure, Engineering, and Projects Operations Support area.

What do we need in our team?

For this position, we are looking for a technician with more than 5 years of experience as an Incident Manager and/or Service Manager.

• Experience in IT environment outsourcing
• Advanced level of English (mandatory)
• Knowledge of ITSM tools (incident, request, and change management, ...