Operations Team Lead

About Expedockh3>

We are a tech-enabled workforce augmentation platform leveraging top 1% offshore talent & cutting edge technology to enable businesses to unlock their full potential.

Who We Need

We’re looking for a Team Lead who can empower and support our Expedock operators. Someone who ensures they perform at their best, stay aligned with workflow standards, and deliver high-quality output across multiple service lines. You’ll be the go‑to person for guidance, performance coaching, issue escalation, and day‑to‑day operational support, making sure the team stays productive, engaged, and consistently meets client expectations.

What You’ll Do

• Team Management
  • Lead, coach, and mentor a cross‑functional team—assigning tasks, setting performance targets, conducting coaching sessions, and ensuring the team consistently delivers high‑quality work.
• Workflow Oversight
  • Oversee day‑to‑day...