Operations Team Leader AVP

Your key responsibilities

• Manage teams performing various processes for Payment Processing apart from this assist in other activities in Cash Operations as assigned from time to time
• Measurement and adherence to KPIs
• Keeping errors and operational risks under control
• Managing crisis without operational loss.
• Driving Efficiency Gain related projects through various initiatives / changes
• People Management ,Recruitment, development, training and managing attrition. Help in System transformation projects.
• Ultimately responsible for the timely, complete and correct processing of transactions (including performing all relevant controls)
• Understand, translate and apply GCO and Business strategies and objectives to own GCO Operations unit
• Monitor and measure the efficiency and effectiveness of own end-to-end Operations processes. Design and implement strategies to ensure continuous process improvemen...