Job Description

Join a Team That’s Passionate About Making Lives Better!

At Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, we focus on making lives better, one connection at a time. We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and financial services. We’re looking for enthusiastic, driven individuals to join our dynamic work environment where fun meets results !

We’re looking for a Operations Team Leaders to join our team and manage a group of dedicated agents. In this role, you’ll be instrumental in ensuring operational excellence, mentoring your team, and delivering outstanding results.

What You'll Do:

  • Lead, coach and inspire a team of agents to achieve performance goals and deliver exceptional service

  • Monitor and evaluate team performance using key metrics to ensure alignment with company objectives

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