Job Description

The Role

Strong technical skill level working on complex assignments within the network systems installation and/or maintenance activities. Works on relatively straightforward installation and/or maintenance assignments on network switching equipment. Technician for customer/company network systems installation and/or maintenance activities.

The Main Responsibilities


• Technician for customer/company network systems installation and/or maintenance activities.
• Resolves complex network problems involving power, network hardware and software, lines, modems and terminals.
• Uses software and hardware tools to identify and diagnose network status and problems; conducts complex network monitoring equipment installation and maintenance activities; resolves complex trouble tickets
• Monitors network operations and resolves routine network monitoring problems.
• Monitors network performance; conducts routine monitoring equipment installation and maintenance activities; resolves routine trouble tickets.
• Knowledge of/Ability to Troubleshoot: IP subnetting, IP routing, IPSEC tunnels, IPVPN, and VRRP/HSRP
 

What We Look For in a Candidate


Minimum Qualifications:

  • Associate degree or equivalent education and relevant experience.
  • 3+ yrs related experience in specific area or equivalent.
  • May require technical certification.

    • Compensation


    This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

    Location Based Pay Ranges:

    $63,400 - $84,500 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY.
    $66,544 - $88,725 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI.
    $69,713 - $92,950 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA.

    Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

    Learn more about Lumen's:

    #LI-Remote

    Requisition #: 340884Background Screening
    Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Equal Employment Opportunities

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