Optical Assistant

An exciting opportunity to join an independent Opticians. The role is to work as part of the practice team in the delivery of first-class services, showing excellent understanding of customer needs as well as being motivated in achieving sales.

This role would suit someone from a retail / customer service background with an interest in developing and understanding of optical dispensing.

KEY RESPONSIBILITIES

Customer / Patient

• Meet and greet patients as they come into the practice and register them, as required

• Assist patients with enquiries and appointments
• Announce patient appointments and hand over / coordinate patients
• Allocate contact lenses and handle associated queries and Direct Debit arrangements, where appropriate

• Assist with minor adjustment and fitting requirements such as nose pads etc. where appropriate

• Provide patients with p...