Job Description
The application window is expected to close on: 02/20/2026
**Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received** .
**This is a hybrid role requiring 3 days in the office each week**
**Who We Are**
In Cisco’s Data Center, Internet & Cloud Infrastructure (DCI) and Networking Engineering, we build the future of the internet and define how millions of people and billions of devices connect every day. We are building the infrastructure for the Internet of tomorrow. In this role, you’ll build relationships with customers to understand their issues and challenges. You’ll then collaborate with peers across Engineering, Product Management, Sales, and Customer Experience to identify solutions, ensuring our customers recognize the full value of Cisco’s products and services.
**What You'll Do**
As an Optical Customer Escalation Engineer, you will serve as a key technical contributor su...
**Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received** .
**This is a hybrid role requiring 3 days in the office each week**
**Who We Are**
In Cisco’s Data Center, Internet & Cloud Infrastructure (DCI) and Networking Engineering, we build the future of the internet and define how millions of people and billions of devices connect every day. We are building the infrastructure for the Internet of tomorrow. In this role, you’ll build relationships with customers to understand their issues and challenges. You’ll then collaborate with peers across Engineering, Product Management, Sales, and Customer Experience to identify solutions, ensuring our customers recognize the full value of Cisco’s products and services.
**What You'll Do**
As an Optical Customer Escalation Engineer, you will serve as a key technical contributor su...
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