OPTICAL ENGINEER - PSS NETWORK SUPPORT

JOB DESCRIPTION Engineer with Nokia 1830 Optical experience to perform Network Analysis & Support for Comcast Software Upgrades. The following responsibilities, duties and skill requirements are as follows: 1830 PSS Network Analysis & Support, Services include Network Analysis and support of NE Software Upgrade activities. This will include monitoring network alarms, faults and event detection related to the software upgrade activities, creating and tracking RMA's tickets, scheduling issue remediation, and secondarily identifying plans in support of SERVICE PROVIDER's 2025 Initiatives. SERVICE DELIVERABLES The following list represents expected tasks and activities that will be supported during Network Analysis Support: Issue Remediation for Software Upgrade Activities: Attend planning conference calls Event detection and isolation impacting Open RMA's for issues detected Track RMA's and Maintain accurate status reports Track RMA Returns Fault reporting and escalation with TAC Work wit...