Optimization Specialist - Customer Experience

Job Description

As a key member of our team, you will be responsible for optimizing Zendesk configurations to drive business excellence.

• Masters/MBA in IT or Computer Science is required. A strong foundation in computer systems and software applications is essential.
• At least 2 years of experience with Zendesk administration is necessary. Proven expertise in implementing efficient workflows and ensuring seamless customer experiences will be highly valued.

Benefits: This role offers a competitive salary package, opportunities for professional growth and development, as well as a collaborative work environment that fosters innovation and teamwork.