Job Description
- Support current EPM Landscape - FCCS (Primary), ARCS (Implementation and then support), EPBS, EDM
- Analysis and resolution of tickets raised for EPM application issues
- Service Requests for data loads, data validation, monthly/yearly rollover activities and budgeting support, substitution variables updates, account reconciliation
- Data load monitoring and data load failure analysis
- Master data updates and loads, mapping updates
- Support month-close, quarter/annual-close activities for EPM applications
- Monthly Oracle EPM patch testing
- Non-Production Application synchronization with Production
- Fix user access and SmartView issues
- Data archival
- User application security
- Good English communication skills - Verbal and Email. The role requires direct daily interaction with client SMEs.
- Good to Have Skills
- Knowledge of Oracle service request (SR) process.
- Mandatory ...
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