Job Description

**Job Description**



**Position Overview:**



Position is for a Techno-functional Support Professional, preferably with some implementation background in Oracle Cloud HCM/Financial/SCM Applications.



Responsibilities include but are not limited to providing excellence in customer service support, diagnosis, replication, resolving Functional and Technical issues of complex and critical service requests. The focus of this position is to provide Customer Service on a technical and functional level and to ultimately drive complete and total resolution of each issue reported by customer.



**Education & Experience:**



BE, BTech, MCA , CA or equivalent preferred. Other qualifications with adequate experience may be considered.



6-10+ years relevant working experience



**##Functional/Technical Knowledge & Skills:**



Must have good understanding of the f...

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