Job Description
**Key Responsibilities**:
- Analyze and configure Oracle Transportation Management to meet business requirements and enhance operational efficiency.
- Perform triage on day-to-day OTM system issues, providing timely resolution for complex challenges, and supporting enhancement requests through JIRA.
- Demonstrate expertise in OTM core modules including Order Management, Shipment Management, Visibility, Contracts and Rates Management along with agents and workflows, User configuration, integrations, operational planning, financials, and reporting.
- Collaborate with internal stakeholders to identify areas for improvement and develop strategies for transportation optimization.
- Provide technical support and troubleshooting for OTM-related issues, ensuring timely resolution of incidents.
- Debug log files, configure custom events and reports, and utilize business intelligence (BI) tools to support decision-making processes.
- Utilize ticketing tools to manage support...
- Analyze and configure Oracle Transportation Management to meet business requirements and enhance operational efficiency.
- Perform triage on day-to-day OTM system issues, providing timely resolution for complex challenges, and supporting enhancement requests through JIRA.
- Demonstrate expertise in OTM core modules including Order Management, Shipment Management, Visibility, Contracts and Rates Management along with agents and workflows, User configuration, integrations, operational planning, financials, and reporting.
- Collaborate with internal stakeholders to identify areas for improvement and develop strategies for transportation optimization.
- Provide technical support and troubleshooting for OTM-related issues, ensuring timely resolution of incidents.
- Debug log files, configure custom events and reports, and utilize business intelligence (BI) tools to support decision-making processes.
- Utilize ticketing tools to manage support...
Apply for this Position
Ready to join Johnson Controls? Click the button below to submit your application.
Submit Application