Order Administrator SBOtemporary 6 months

Overview

Scope and Purpose: The Incumbent executes service-related Order Management activities across MEA with a strong focus on in- time delivery fulfillment in collaboration with and support to internal departments (e.g. Logistics). The role aims to ensure that the required services spare parts adaptation volume products and exchange-repairs are delivered to the customer in time meeting with client expectation and directly contributing to the overall success of the service business unit.

The incumbent is responsible for e2e administration of all service contracts.

Key Result Areas & Responsibilities

• Responsible for ORDER PROCESSING in accordance with internal guidelines of service contracts on-demand services resellers and authorized service providers in the MEA Region.
• Responsible for service ORDER ADMINISTRATION and customer service work focused on optimizing and monitoring processes related to service order proces...