Job Description

Purpose of the Role


The Order & Dispatch Coordinator is responsible for end-to-end coordination of customer orders, dispatch planning, inventory monitoring, and timely fulfillment. The role acts as a key link between Sales, Warehouse, Logistics, Production Planning, and Customers to ensure accurate order processing, optimal inventory utilization, and on-time deliveries in line with company processes.


Key Responsibilities

Order Processing & Coordination

  • Monitor and process customer orders on a daily basis.
  • Verify customer orders for accuracy with respect to quantity, delivery location, pricing, approvals, and documentation.
  • Coordinate with customers for order confirmation, dispatch schedules, and inventory verification.
  • Act as a single point of coordination between the sales team, sales coordinators, warehouse, logistics, and operations.

Dispatch Planning & Execu...

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