Order Entry Officer

Order Entry Officer

Location: North Ryde (Sydney, Australia)
Full-time | Permanent | Join an industry leader in hearing healthcare
 

We are looking for a proactive and detail-driven Order Entry Officer to join our Order Management team at GN Hearing. This role plays a key part in ensuring our customers receive accurate and timely order processing to support production, service, logistics and delivery. You will be entering high volume customer orders across a wide range of product while ensuring accuracy, efficiency and outstanding customer service.
 

In this role you will be entering customer orders into the ERP system, processing orders received via phone, email, post, unpacking daily mail, conducting quality control checks and coordinating customer call backs to confirm outstanding order details. You will liaise with Production and Logistics teams when needed and identify customer needs to ensure satisfaction.
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