Order Fulfillment Specialist

Driven by the passion to improve quality of people’s lives, WS Audiology continues to grow as market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want to accelerate our business transformation in order to reach more people, more effectively.

In this role, you will be responsible for ensuring the timely fulfilment of customer orders through proactive backlog management and coordination with cross‑functional teams, while maintaining clear and consistent communication with customers. You will also ensure accurate billing and prompt issuance of credit notes. Additionally, you will analyze supply chain data to enhance forecast accuracy and service levels, and support continuous improvement initiatives such as DG handling and SWAP planning to optimize overall supply chain performance.

What you will do

• Ensure timely fulfilment of customer orders by actively managing backlogs and expe...