Order Management and Billing Specialist

This individual will be responsible for handling the complete order-to-cash cycle, including receiving and processing customer orders, ensuring billing accuracy, and collections. Proactively collaborate with sales and finance teams and maintain accurate records in NetSuite system.

Job Responsibilities

• Manage order-to-cash cycle, including collections.
• Receive and process order entry into NetSuite.
• Generate and send accurate invoices, handle credit memos.
• Work closely with customers to retrieve purchase orders for timely billing
• Serve as a primary point of contact for customer inquiries, resolve billing issues.
• Work closely with sales and finance to ensure smooth and accurate order processing.
• Support quarterly and annual audits.
• Identify and manage continuous process and procedure improvements creating scalable solutions for anticipated growth.
• Support accounting IT projects...