Order Management Coordinator

Sandoz continues to go through an exciting and transformative period as a global leader and pioneering provider of sustainable biosimilar and generic medicines. As we move forward on this new and ambitious path, unique opportunities will arise, both professionally and personally. Join us—the future is in our hands
Major Accountabilities
Responsible for supporting sales representatives and channel partners in processing orders / returns; providing metrics/ reports to Sales team.
Receive and issue calls to provide a nearby service and customer resolution through personalized follow-up.
Advice and provide information on the company's value proposition, regarding products, commercial conditions and added value.
Track orders, as well as resolve customer doubts about products, prices, delivery, availability and features.
Record and analyze all the information to help better customer knowledge and enhance customer experience -Collaborate with Customer Care Manager and Custom...