Job Description

Job Description

Summary

The Order Management Coordinator is responsible for managing orders in Oracle from open to invoicing to ensure revenue is accounted for and within required time frames under conformity to the applicable internal controls and compliance requirements.

Job Functions

  • Open / Update / Invoice Orders in Oracle
  • Confirm data received from the branch against the client contract and internal databases to verify that services are charged correctly and according to client instructions
  • Monitors unbilled orders and works with internal staff for timely resolution
  • Review daily reports to ensure invoicing is turned around timely to reduce accruals and improve DSO and Bad Debt
  • Answers inquiries about invoices from partners and clients
  • Provide excellent customer service to internal and external clients
  • Participates in special projects as required
  • Adheres to internal stand...
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