Order Management Customer Call Support Team Lead

Order Management Customer Call Support Team Lead page is loaded## Order Management Customer Call Support Team Leadlocations: Bogotatime type: Full timeposted on: Posted Todaytime left to apply: End Date: February 26, 2026 (23 days left to apply)job requisition id: R **Job title**: *Order Management Customer Call Support Team Lead** *Location: Bogotá, Colombia****About the job*****Main responsibilities:*** Supervise and lead a team delivering exceptional sales order and request management services to internal customers.* Ensure accurate and efficient customer order capture into ERP systems with timely processing from order taking to invoicing.* Monitor operational KPIs and ensure compliance with Sanofi policies and guidelines.* Coordinate local and hub interactions for seamless process execution, particularly managing customer stock impact with Customer Fulfilment representatives.* Develop remediation action plans in coordination with Order Management Customer Call Support Man...