Job Description

Reporting to the Supervisor, Order Management, the Order Management Representative serves as the primary contact between HLF Supply Chain and our customers’ replenishment managers.
Essential Duties And Responsibilities


  • Responsible for managing the relationship with customer replenishment to include processing orders, prompt resolution of any issues which may arise (coordinating solutions/communications with sales team), and works to strengthen HLF’s relationship with regular communication
  • This position resides in both US and Canada, and the position reports directly to either the Supervisor, Order Mgmt. & Distribution Planning or Manager.
  • Identifies and implements creative solutions to resolve issues which may negatively impact any aspect of the order to delivery cycle

  • Assure attainment of 99% fill-rate of customer orders through continuous monitoring of inventory levels that require distribution or re-distribution and/or coor...

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