Order Management Specialist (Contractor)

Overview

The Order Management Specialist owns the end-to-end lifecycle of customer orders—from quote creation through order fulfillment, billing readiness, and revenue recognition. This role is critical in ensuring data accuracy, operational efficiency, and a seamless customer experience by maintaining high-quality data in CPQ and CRM systems and partnering closely with Sales, Billing, Finance, and Revenue Recognition teams. The ideal candidate is highly detail-oriented, process-driven, and thrives at the intersection of Sales Operations, Deal Desk, Systems and Tools, and Finance, with a strong focus on downstream accuracy and compliance.

About the Job

Order & Quote Management

• Own the full customer order lifecycle, from quote creation and order submission through fulfillment, billing readiness, and close-out
• Create, review, and manage CPQ quotes, ensuring accuracy of pricing, SKUs, terms, and configurations
• Partner wit...