Job Description

We are looking for a detail-oriented Order Operations Specialist to manage end-to-end retail order processing and execution. This role supports both sales and supply chain teams by ensuring accurate, timely, and compliant order fulfillment for key retail partners.

You will own day-to-day order operations, EDI transactions, shipment tracking, invoicing, and issue resolution. This is an execution-focused role for someone who thrives on accuracy, follow-through, and operational consistency.

Key Responsibilities

Order Processing & Execution

  • Receive and process customer purchase orders (POs)
  • Send order acknowledgements via EDI (855)
  • Create and transmit Advance Ship Notices (ASNs) via EDI (856)
  • Send customer invoices via EDI (810)

Logistics & Shipment Tracking

  • Track shipments through carrier and 3PL portals
  • Proactively flag delivery delays, shortages, or exc...

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