Order to Cash Process Specialist

Order to Cash Process Specialist – Nestlé

The Order to Cash Process Specialist serves as the subject‑matter expert for operations, driving excellence and continuous improvement in the order‑to‑cash processes.

Responsibilities

• Acts as SME of operations ensuring all activities in scope are executed in a timely manner and according to agreed Key Performance Indicators (KPIs).
• Drives towards excellence in delivering services of the assigned scope by ensuring best practices are implemented and that necessary controls meet current and future business/market needs.
• Identifies, proposes and executes process initiatives to ensure efficiency and improve performance.
• Drive and coordinate workstream reviews and co‑facilitate MOR to ensure timely resolution of open items.
• Coaches and trains team members to address functional capability building needs.
• Supports identification of opportunities for automation and analy...