Job Description
Order Traffic Coordinator
Customer Service Carlsbad, California
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Description
Fluidra is looking for an Order Traffic Coordinator to join our team in Carlsbad, CA.
WHAT YOU WILL CONTRIBUTE
Responsible for liaising between the Customer Experience and Shipping teams, facilitating order shipments in accordance with Fluidra Customer Service guidelines and procedures. Responsible order management including moving orders/order lines between warehouses, prioritizing orders/order lines that increase in urgency, and providing feedback to internal customers on order statuses. Additionally, you will:
+ Field inquiries from the Customer Experience team in regards to order expediting and availability, setting expectations they can accurately relay to customers.
+ Review the daily Open Orders report to determine which orders cannot be shipped complete within an acceptable time frame, and communicate those to the C...
Customer Service Carlsbad, California
Apply
Description
Fluidra is looking for an Order Traffic Coordinator to join our team in Carlsbad, CA.
WHAT YOU WILL CONTRIBUTE
Responsible for liaising between the Customer Experience and Shipping teams, facilitating order shipments in accordance with Fluidra Customer Service guidelines and procedures. Responsible order management including moving orders/order lines between warehouses, prioritizing orders/order lines that increase in urgency, and providing feedback to internal customers on order statuses. Additionally, you will:
+ Field inquiries from the Customer Experience team in regards to order expediting and availability, setting expectations they can accurately relay to customers.
+ Review the daily Open Orders report to determine which orders cannot be shipped complete within an acceptable time frame, and communicate those to the C...
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