Job Description

Responsibilities

Change Strategy & Planning:


- Develop and implement comprehensive change management strategies aligned with project objectives.


- Conduct impact assessments and readiness evaluations to identify potential risks and mitigation plans.

Stakeholder Engagement:


- Act as a trusted advisor to senior leadership on change management best practices


- Build strong relationships with key stakeholders to ensure alignment and buy-in for change initiatives.


- Develop a stakeholder engagement plan and ensure key stakeholders are informed and involved in the change.

Communication & Training:


- Design and execute communication plans to articulate the vision, benefits, and progress of change programs.


- Collaborate with Learning & Development teams to create training materials and deliver sessions.

Change Adoption & Measurement:


- Monitor adoption rates and track KPIs to measure the effectiveness of change initiatives.


- Work with change champions to provide end users support during the project and after go-live.

Experience – 8-10 years as Change Management lead for IT transformation programs.

Skill Set:


- Strong understand of change management frameworks. PROSCI certification is highly preferred.


- Excellent communication, facilitation, and stakeholder management skills.


- Ability to work in multi-cultural, dynamic and matrix project environment.


- Sensitive to cultural nuances of different geographical regions, communication and learning styles.

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